At Abhayam Jewelry, we want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, we have established a comprehensive Refund and Returns Policy to ensure your peace of mind.
Return Eligibility
- Refund: If you wish to request a refund, you must return the item within 7 days of receiving your order.
- Exchange: If you would like to exchange the item for another product, you must initiate the exchange process within 3 days of receiving your order.
Return Conditions
To be eligible for a return or exchange, the following conditions must be met:
- The jewelry item must be in its original condition, unworn, and in its original packaging.
- Please include all tags, labels, and any accompanying documentation that came with the product.
- In the case of an exchange, the item you wish to exchange for must be of equal or greater value than the original item.
How to Initiate a Return or Exchange
To initiate a return or exchange, please follow these steps:
- Contact our Customer Service team at customer-service@abhayamjewelry.com or call our toll-free number at [Phone Number] within the specified time frame for returns and exchanges.
- Provide your order number, the reason for the return or exchange, and any relevant details.
- Our customer service team will guide you through the process and provide you with a Return Authorization (RA) number.
Return Shipping
You are responsible for shipping the item back to Abhayam Jewelry. We recommend using a reliable and trackable shipping method to ensure the safe return of the item. Shipping costs for returns and exchanges are non-refundable.
Refund Process
Once we receive your returned item and inspect it to ensure it meets our return conditions, we will process your refund. Refunds will be issued to the original payment method used for the purchase.
Exchange Process
If you are initiating an exchange, we will process your request as soon as we receive your returned item and confirm that it meets our return conditions. You will be responsible for any price difference between the original item and the item you wish to exchange for. Shipping costs for the exchanged item may apply.
Contact Us
If you have any questions or concerns about our Refund and Returns Policy, please don’t hesitate to reach out to our Customer Service team at customer-service@https://abhayamstore.com/ or call our toll-free number at [Phone Number]. We are here to assist you and ensure a smooth and pleasant shopping experience with Abhayam Jewelry.
Thank you for choosing Abhayam Jewelry. We appreciate your trust in our products and services.